As a manager or HR professional, you know that anonymous complaint tools are all the rage.

Employees want them. Consultants recommend them.

Lots of service providers are asking you to shell out hundreds of dollars a month for them.

So you've got one. It makes sense! Everyone said you should….

But is it actually working for you?

Are employees using it?

Is it improving your workplace culture, or making things worse?

Is it worth what you're paying for it?

It's time to decide whether your anonymous complaint system is helping or hurting your company.